Named after the place you meet your customers.
The counter is where a local business talks to the people it serves. Counter brings that same attention to the phone and the text message: answered, helpful and personal, even when you’re busy.
Who makes Counter
Counter is built by Launch Site, a studio that makes websites for local businesses. We see every day how much of a small business still runs on phone calls and regulars.
So we built the tool we wanted for them: a receptionist that actually knows the business, and texting that brings people back without feeling like spam.
Small businesses first
Counter is made for places with a real counter: restaurants, shops, salons, repair shops and studios, where the owner is also the person answering the phone.
Honest by default
The receptionist says it’s an AI. Texts only go to people who asked for them. Prices are shown before you spend.
You stay in charge
You decide what it knows, when it hands a call to you, and what goes out to your customers.