Everything your counter does, on your phone line.
Counter answers calls, learns your business, follows up and brings customers back, all from one simple app.
AI receptionist
A front desk that never takes a break.
It answers in a friendly, natural voice you choose, knows your hours down to the holidays, and handles the questions you hear twenty times a day.
Answers every call
Day or night, busy or closed. A natural voice greets callers by your business name, answers their questions and never puts anyone on hold.
Learns your business in minutes
Point it at your website and Google listing, upload a menu or flyer, or just tell it things in a chat. Hours, holidays, prices and services stay current.
Hands off when it should
Set simple rules: when a caller mentions catering, put them through to you. When someone wants a callback, text your team.
Every call, recorded and summed up
Listen back, read the transcript, and see at a glance what each caller wanted and how it went.
Tells you what it couldn’t answer
Questions it didn’t know become a short to-do list. Answer once and every caller after gets it right.
Honest with callers, careful with facts
It says it’s an AI assistant up front. When two sources disagree, like an old flyer and your website, it asks you instead of guessing.
Text marketing
Texts your customers are glad to get.
Opt-ins, quiet hours and opt-outs are handled for you, so you can focus on the offer.
Campaigns that look right
Write a text or add a photo, see exactly how it lands on a phone, then send now or schedule it.
Offers and promo codes
Add a deal with one shared code or a unique code per person, and see who redeemed it.
Sign-ups at your counter
A sign-up page and QR code for your register. Every opt-in is recorded with the exact wording they agreed to.
Polite by design
Texts only go out from 8am to 8pm, nobody gets more than three a day, and STOP works instantly.
Replies in one inbox
When customers write back, it all lands in one place for your team.
Know the price before you send
Every campaign shows how many texts it uses and what it costs before anything goes out.
For the whole business
Built for real teams and more than one location.
Bring your staff in with the right access, and run every location from one place.
Your whole team
Owners, admins and staff each see what they need. Every change is logged.
Every location
Each location gets its own number, hours and knowledge, managed from one account.
Try it before it answers
Chat with your receptionist or hear its voice before a single customer calls.
Made for main street
It already knows the questions you get.
Restaurants, salons, shops, auto and home services: Counter answers the everyday questions and hands off the rest the way you want.
Restaurants
- “Are you open tonight?”
- “Do you have vegan options?”
- “Can you cater 40 people?”
Puts catering calls through to you
Salons and barbers
- “How much is a balayage?”
- “Are you open Sunday?”
- “Do you take walk-ins?”
Texts callers your booking link
Auto and detailing
- “How long is an inspection?”
- “What does a full detail cost?”
- “When can I drop off?”
Texts your team to call back with a quote
Home services
- “Do you come out to my town?”
- “Do you charge for estimates?”
- “My sink is leaking right now”
Puts urgent calls straight through
Shops and boutiques
- “What are your holiday hours?”
- “Do you carry this brand?”
- “Is there parking nearby?”
Passes along anything it can’t answer
Cafés and bakeries
- “Can I order a birthday cake?”
- “Do you have gluten-free bread?”
- “What time do you open?”
Texts callers your order form
Juniper Hair StudioSaturday, 11:40am · mid-blowout
Caller: Hi! How much is a cut and color?
Counter: It starts at $140, depending on length. Want to book? I can text you a link.
Caller: Yes please! And is there parking?
Counter: Sent! There’s free parking right behind the salon.
- Texted a link to book
- Summary sent to you