Pricing
Every plan includes the receptionist and text marketing. Start free for 7 days. No credit card until you decide to keep it.
Starter
$69 /month
Try it free for 7 daysNo credit card to start
- About 60 answered calls a month (150 minutes)
- 500 texts a month
- 1 location
- 1 phone number
- 3 team members
More if you need it: $0.25 a minute, $0.03 a text.
Growth
Most popular$149 /month
Try it free for 7 daysNo credit card to start
- About 200 answered calls a month (500 minutes)
- 2,500 texts a month
- 3 locations
- 3 phone numbers
- 10 team members
More if you need it: $0.22 a minute, $0.025 a text.
Pro
$399 /month
Try it free for 7 daysNo credit card to start
- About 600 answered calls a month (1,500 minutes)
- 8,000 texts a month
- 10 locations
- 10 phone numbers
- 25 team members
More if you need it: $0.20 a minute, $0.02 a text.
Calls are estimated at 2.5 minutes each, typical for a local business. Quick questions take less; you only use the minutes your calls actually take.
How the free trial works
- Today
Sign up, no card
Just your name and email. There’s nothing to cancel, because there’s nothing to charge.
- Days 1 to 7
It answers your real calls
Teach it your business, point your calls at it, and judge it on real customers, not a demo.
- Day 7
Keep it, or don’t
Love it? Add a card to keep it answering. Not for you? Do nothing and you’ll never be charged.
Compare plans
| Included | Starter | Growth | Pro |
|---|---|---|---|
| Answered calls / month | About 60 | About 200 | About 600 |
| Receptionist minutes / month | 150 | 500 | 1,500 |
| Texts / month | 500 | 2,500 | 8,000 |
| Locations | 1 | 3 | 10 |
| Phone numbers | 1 | 3 | 10 |
| Team members | 3 | 10 | 25 |
| Extra minute | $0.25 | $0.22 | $0.20 |
| Extra text | $0.03 | $0.025 | $0.02 |
| Every feature | Included | Included | Included |
Is it worth it?
Weigh it against the calls you miss.
Move the sliders to match your business. These are your numbers, not ours.
Walking to the next business
$624
a month, from calls nobody picked up.
That’s about 9× what Counter costs, starting at $69 a month.
Billing
No surprises.
You see what every campaign costs before it sends, and what you’ve used any time.
How does the free trial work?
Sign up with just your name and email, no credit card, and use Counter for 7 days with 30 receptionist minutes, enough for about 10 calls. We only ask for a card if you decide to keep it, and adding one early doesn’t cut your trial short: the first charge comes when the trial ends. If you don’t add one, you’re never charged. Your receptionist stops answering, and your account is removed a week later.
What counts as a text?
Each text uses one credit per part: about 160 characters, or 70 if it has emoji. A picture text uses 3 credits. Replies from customers are free.
How are minutes counted?
By the started minute of each call the receptionist answers. If it transfers a caller to you, the clock stops there.
What if I go over?
Extra minutes and texts are charged at your plan’s rate, for example $0.25 a minute and $0.03 a text on Starter. You set a monthly limit (it starts at $50), and nothing goes past it.
Can I change plans or cancel?
Yes, any time. Upgrades take effect right away. There’s no contract.